Welcome to the Carpetguru's question and answer forum. I used to try and answer questions by email, but the volume of email has increased to the point to where I was answering many of the same questions. By using this forum, I hope to answer your questions as well as creating a sense of community. Here you can ask the guru any questions concerning carpet, carpet pad, vinyl flooring, laminate flooring, and hardwoods.
Also, if you have an installation question or problems I will discuss it with you here for all to see. To Reach the latest comment click on the comment link below, and then when the screen changes, click on the newest. If you are having trouble reading this blog you can leave a comment at www.facebook.com/carpetguru.CarpetClassics
Thank You,
Jim
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«Oldest ‹Older 1401 – 1600 of 2568 Newer› Newest»South Padre Island is a great shag, and is tightly twisted in construction. This carpet pile will lay down in heavy traffic areas, but will come right back with vacuuming. The key is to keep the carpet clean (every two years have it professionally cleaned by a certified carpet cleaner using steam cleaning).
Good Luck,
Jim
We are looking for a carpet for our family/play room in our basement. We have a wood sub floor, the carpet will not be glued down. We have been looking at the Puresque carpet by Beaulieu. I haven't been able to find many reviews on this carpet. The one I did find wasn't good, it got really dirty fast. I'm curious how well this fiber resists dirt and cleanability. Do you have any recommendations. We have 2 small children and a dog. Also what kind of pad would be appropriate. Thanks.
Jane,
Puresque is a Home Depot name for the luxury line of carpet from Hollytex which is owned by Beaulieu of America. Beaulieu is the largest carpet mill in the world. They are the third largest mill in the US.
Performance of this carpet should be good. It normally is made from solution dyed nylon, and is very cleanable. It is also fade resistant. Unless you love the HD cheap price, see if you can find this carpet under the Hollytex name at a floorcovering dealer. I only suggest this so you will be happy with end result. Do a google on "home deport carpet complaints".
Good Luck,
Jim
Carpet Guru:
I'm confused about waffle rubber. On Leggett & Platt's website (http://www.lpurethane.com/rubber.asp), it lists most of their rubber pads as "Textured/Flat". Are these considered waffle pads? Also, when installing, does the textured side go up or down? Lastly, what do you think about the 19lb Deluxe rubber pad?
Thanks for the advice!
What you are describing is called "slab rubber" pad in the industry. The other rubber pads that are bubbled are called waffle rubber pads.
A 19 lb slab rubber pad is excellent for high traffic areas i.e. stairs and hall, and family rooms. It is a little firmer than typical rebond padding.
Good luck,
Jim
Thank you very much for spending the time to create such a great site! I wish I live in Oregon. I would definitely buy carpet from you.
I do have a question.
What kind of padding would you recommend for carpet in a basement?
Dave,
Do you know anything about a carpet pad called Sunguard by Sunburst?
Thanks, Vickie
HI, Vicikie, this is Jim the carpetguru. I am not aware of the brand you mentioned. There are many private labels out there of rebranded national lines of carpet.
Good Luck,
Jim
Padding used when carpeting a basement depends on the condition of the floor. Concrete must breathe, therefore, do not use one with moisture barriers. If, however, the concrete is decades old, completely dry, and perhaps covered with vinyl tile or sheet goods, then use a pad that is supporting to the carpet, and don't worry about moisture barriers.
If the basement is one of those rare ones that has a wood floor, then use the same pad that you would on the main level.
Good Luck,
Jim
i purchased $8000 of carpet from the manufactured name "Royalty" carpets. It is a shag. I had a flood in my downstairs and the contractor told me the backing on the carpet was defective. He told me ALL of my carpet would wear very badly due to the defective backing and I should call the company since my carpet was only 1 yr. old. The carpet company put in a claim and they paid only for the downstairs and had me sign a waiver saying I would not come back with any other claims. Now it is 3.5 since install and all of upstairs carpet is buckeling for no reason (never exposed to water). The carpet is puckered throughout the upstairs, even in areas that aren't walked on much. Any complaints on Royalty??
What's the best kind (please give brand) and style of carpet for basement family room with stairs; preferably in the mid range costwise.
I like a style called "salt n pepper" by Hollytex (a division of Beaulieu of America).
JIm
Royalty makes some very good carpet. However, like any mill, sometimes a defective roll gets out the door. If you have a product that has a defective backing system, it will far apart upon getting wet. It also will tend to wrinkle with very little use.
If you signed a release from Royalty Carpets, then you have no recourse. If, however, you did not, then have the carpet inspected by a certified carpet inspector. If his report shows the backing to be defective, then you will need his documentation for your court case.
Good Luck,
Jim
Hi Jim
I have shopped all around my area and I think I might end up with Home Depot. Wish me luck....LOL.
I am looking at a frieze by Mohawk's Alladin. It's a Stain Master Premium. BCF Tactisse Nylon. 34 ounces with a twist of 5.5 x 5.5.
It's $2.60 a foot installed (including pad). Does this seem like a decent carpet at a fair price?
Thanks
Garden Mom
Oh wise carpetguru, thanks!
I clean lots and lots of friezes, and they definitely seem to "soak-up" more stains and are harder to bring back "from the brink" than other cut-pile styles. A friend has installed several in rental-condos where tenants are really trashing them and doing no prof. cleanings for years. Are friezes a practical choice in abused rentals? You seem to like this style but how many have you actually cleaned, guru?
respectfully yours (bowing),
Ron Robbins
STEAMY WONDER CARPET SERVICE
Ron,
Most property management companies have no clue what a real frieze is. Most install a lightweight short shag due to the cheap price. Compound that with not cleaning the carpet for years, and you have an impossible cleaning problem; regardless of the steam cleaning equipment you have.
As a capret cleaning professional you need to advise your clients to have their carpets cleaned every two years. For apt. owners who only clean carpet when the tenet changes, they should be buying darker multi colored carpets in the first place.
Thanks for your input,
JIm
Garden Mom,
The price is good, but before you sign anything, do a "google" on "home depot carpet complaints"
Good Luck,
Jim
What would cause a Berber to look "fuzzy". It is especially bad on the stairs. Mohawk sent one of their reps to look at it. In his report he stated that the carpet showed wear of "8 year old carpet". It is actually 1 1/2 years old (they had an incorrect install date). Mohawk still denied the claim.
If a Berber begins to look "fuzzy" in a short time from install, there are two main reasons for this happening.
First, and most common , is poor selection of pad. If the pad is not firm, the carpet (especially on stairs) will begin to allow the two backings to "flex" and thus weaken the bond between the two backings. This, in turn, causes the latex holding the yarn bundle to fail. The result is the yarn slips out of the bundle and appears on the surface of the carpet as fuzz.
The second cause is a factory defect. It is possible for the mill not to have mixed the latex properly, or may not have applied the latex properly. The result is tuft bind failure resulting in fuzzing on the surface of the carpet.
I would hire your own independent certified carpet inspector. If there is a mill defect his report will show it, and you will now have ammunition for a court case.
Good Luck,
Jim
Hi Jim,
Home Depot had a Smartstrand carpet as a special buy at $2.28 sq/ft, but I waited too long and now it is no longer offered. I am looking for a 60-65oz smartstrand carpet. Any suggestions as to online dealers with the best prices on Smartstrand? Also, from your blog, it appears that you feel frothed foam makes the best padding, correct? I was looking at Healthier Choice Padding, 10lb What padding should I get? Thanks in advance for your terrific help!
We are looking at a Stevens Gulistan carpet at HD. It is Liberty Peak 5396. 100% Tactesse BCF Nylon. 55 oz., 5.5 twist, Stainmaster Platimum Plus at $20.52per sq. yard. I didn't see a specific backing to control stretching. Do you think that could be a problem. We are on a concrete slab and will be using padding. Their best was an 8# 1/2" rebond that runs $5.67 per sq. yd....?? Your comments and suggestions would be appreciated. Thanks
Gulistan makes some very good carpet, and their backing system is excellent. Don't worry about the stretching unless carpet is installed by someone not familiar with CR-105.
Before you commit to HD, I would ask that you do a google on "home depot carpet complaints"
Good Luck,
Jim
JP,
I am always cautious when buying carpet from an "online dealer" However, you choice of Healthier Choice pad is very wise. Of the froth foams, it is among the best available.
Good Luck,
Jim
To Jim,
As a former carpet purchaser who had a problem with newer carpet, I see there have been some recent posts regarding other people with similar problems. You informed them to have an independent carpet inspection done. This can be well worth the cost if they feel there is a problem that the mill is denying. In my case, the mill tried to deny the claim even with the independent inspector's report and outside professional tests showing failures. I did pursue small claims court and the mill settled it out of court. It took patience and time, but in my case was worth it. I still read your blogs, and find the information immensely helpful.
I am glad you were successful in small claims court. I try to let consumers know that they need not be intimidated by the dealer or the mill. If the consumer has proof that they are right, the run to small claims court. Reading about your success may spur some future reader to stand up for themselves.
Thanks for your input,
Jim
isnt it l x w / 9
Yes, for an "A" in arithmetic , but if you want to compensate for the waste generated in a carpet layout, use LXW/8.
Remember that a 10 X 15 room takes 20 sq yds of carpet or 180 sq ft. This is because you will use a 12 x 15 to cover that room. Carpet is made 12 ft wide.
Hope this helps,
Jim
What do you know about the Stainmaster pad with odorguard. I'm looking to install this throughout the house including the basement which is concrete. The dealer says this works well over concrete because it has a breathable moisture barrier. Also, what do know about the odorguard aspect of this pad. Thanks for your help.
Fred,
There is no reason to pay a premium price for this pad, as the odor eater technology is no good unless the carpet has the matching technology. Mohawk tried for awhile to market this concept, but it fizzled in the market place.
Just use a quality 8 lb rebond pad, and you will be fine.
Good Luck,
Jim
We looked at carpet and padding from Empire today. Do you know anything about this company and their reputation?
Thanks,
Julie
Julie,
Do a google on "empire carpet complaints". In my opinion there are better places to purchase carpet, even Home Depot, in my opinion, would be an "upgrade".
If you are about to spend big bucks, I'd investigate using Angies List, It could be well worth the membership fee.
Good Luck,
Jim
Thank you so much for all the great information. I have a question about padding. I have read what you said about Mohawk's warranty requiring at least a 7/16" pad. When they say 7/16" do they mean it has to be bigger or smaller then that size?
The reason I ask is that we've been speaking to a local carpet dealer and installer and discussed the pad today. He said he has a 0.5" 8lb rebond or 10lb rebond both with moisture barrier he uses. I know that at a certain point the pad can get too tall. How big is the difference between using a 7/16" and 1/2" pad? And will the 7/16" be better quality because of the higher density?
Finally, is the difference between the 10lb and frothed foam big enough to be worth going on a hunt for it? We're looking at a plush SmartStrand if that helps.
Thanks so much.
Mrs. Joe,
8 lb 1/2 rebond will be fine. The only reason the industry standard is 7/16, is that it better matches the height of the tack strip and nails. Do not use 10 rebond, and if you have big dogs, kids, and plan to be in the house for 15 years with this carpet, then the extra for the froth foam would be worth it.
Good luck,
Jim
Can you please compare SmartStrand to Revista regarding allergy, enviornment, and wear? Best pad for concrete slab with this carpet?
Thanks, Hopeful
Both Resista and Smartstrand are super easy to clean, and in general stay clean. However, the molecules in Smartstrand are "kinked" and make the Triexta fiber as strong a nylon. Thus, the Smartstrand is a better choice.
However, carpet is not just about fiber, its about construction. If the carpet is poorly made, the fiber is not going to make it wear well. If you are choosing between two equally constructed carpets and one was Smartstrand and the other was Resista, then go with the Smartstrand.
Good Luck,
Jim
Hello Jim, my wife and I had a real shock when it came to our carpet warranty. We bought Shaw Industries carpet with Dupont Stainmaster and got lots of printed warranty material (5 year, 10 year and 15 years on various aspects of durability). Our carpet began to change color (fade) noticeably after a year and a half. We allowed an inspector representing Shaw Industries into our house. He took samples, checked for cleanliness etc. His report refers to the IICRC handbook and to these ‘exceptions’ in the warranty. The warranty is void if the carpet is installed within 100 miles of salt air (Portland Oregon) and near a busy street (Macadam Avenue and I-5) and near a large body of water (The Willamette river). Mr. Walsh denied our claim. I think that these restrictions imply that most of the households in the United States do not have protection, think about it, most of the population is on the coasts, near interstate highways, on near a lake or river. None of the warranty material mentioned any of these common exceptions. I feel RIPPED OFF
Carpet Failure,
I have never heard of such claptrap. Shaw warranty booklet says nothing about salt air etc. You must have your carpet professionally cleaned every two years by a certified carpet cleaner. However, carpet fading is not a normal part of the warranty on most Shaw carpets. You have made a claim within in the two year period, and it should honored. I would hire your own IIRC certified master carpet inspector who is different from the one Shaw hired. In Portland try Classic Carpet and Uphols. Cleaners503-639-7121. His report will cost you less than $200 and can be used in your small claims court case.
You must take the dealer and Shaw to small claims court. Save all your paperwork, including the warranty book that should have been supplied by the dealer.
This only works if your independent inspector's report shows sever fading not caused by direct sunlight, and you can prove that you installed over the correct pad.
Good Luck,
Jim
Thank you for this site. Can you comment on the following carpet specs. We have 3 cats and want to know if we should consider a better grade carpet. Thank you. JL
Shaw Carpet
Style: Baseline HGG84
Fiber: 100% BCF Nylon
Width: 12 feet
Performance rating: 2.5
Twist: 3.10
Density: 1952
JL,
This is a builder basic carpet and is designed to last seven years under normal wear. It is not suited for high traffic areas like stairs and hallways.
Good Luck,
Jim
I purchased a very expensive Mohawk Berber for the entire 2nd level of my home. Within 1 month of installation one of the stairs started "pilling" or looking fuzzy. I complained and the 1 stair was complained. 18 months later the entire staircase looks horrible, as well as a large area in the hallway, 2 different seams leading into bedrooms as well as traffic patterns leading into my master bedroom. Mohawk sent a rep who included in his report that the carpet was showing the wear of 8 year old carpet. (I posted earlier about why Berber would do this). The carpet was only 1 1/2 years old but of course, Mohawk repeatedly denied my claim. I fought for 3 months and I must say I have never been treated so rudely by any other company by far. Anyway, I got the okay to have it replaced. Not sure if Mohawk is paying for this or Lowe's where I purchased it..nor do I care. The point is, I was persistent and got what I wanted but I will NEVER purchase Mohawk products ever again.
Hi Jim,
What is your opinion of the Dixie Home product line? I've seen only passsing reference to it in your postings. A local, highly rated dealer is recommending it to us, in particular a nylon plush Stainmaster Tactesse. The price is comparable to a similar Shaw product, but I can't find anything much about the manufacturer/mill. Many dealers here (Washington DC) won't or can't provide face weight, density or twist details, so I have only the labeling on the carpet sample to go by, and it's never the same from one mill or dealer to the next.
Your site is great and I've learned a lot by reading it all. Thanks!
Andrea,
Dixie home is the parent company to Masland and other high quality carpets. They do not make junk.
If you are looking at a Dixie Home with Tactase nylon fiber, it is most likely very high quality. If you trust your dealer go for it.
Jim
Its good to know that your persistence paid off. Many consumers give up all too easily. I encourage consumers to take the mill and the dealer to small claims court if they can prove that their carpet was defective. Sometimes to do this, it involves hiring your own Certified Master Senior Carpet Inspector.
I am glad you are getting new carpet, and I hope you did not get the same kind.
Good Luck,
Jim
What do you think about Resista Carpet? Seems to be of good value. We need to carpet 1000 sq ft and received a price of $4.00for Soft Indulgence per sq ft installed. We looked at Lee's "Better Friends" but thought it was a little more expensive... Thanks!
Hello, What is your opinion on Shaw Kathy Ireland Cleartouch BCF PET polyester. One is Design Beauty and the other is Design Stastitics II. or should i look at this Smartstrand everyone is looking at It is for a living room.
If your living room is not a heavy traffic area like a family room, then CLeartouch will be good. It may even wear better than other carpets if it is constructed better than other carpet. Its not all about fiber, its about quality construction of the carpet.
Good Luck,
Jim
Carpet Shopper,
Resista is a brand name for filament PET polyester carpet. There is also "Cleartouch" from Shaw, and other names from each mill.
I cannot say that the Lees carpet would wear longer, as I don't know if it is better constructed than the Resista product you want.
If both products were equally constructed, then the product made with nylon or SmartStand will wear longer.
Good Luck,
Jim
Hi Jim- thanks for your website- I read the whole thing before going to a small carpet store in my area; armed with information! I am interested in the Frothed Foam padding, but the store doesn't offer it. The salesperson suggested Monterey moisture barrier padding instead (because I have allergies and a dog). Is this a good substitute? Also, is there any extra cleaning I should do for my allergies before laying the new carpet?
Monterey pad is not the same as the triple touch froth foam mentioned on my website. Triple touch pad is a Shaw product, and any dealer that carries Shaw carpet can order this pad.
If you cannot get the Shaw pad, then order Healthier Choice "green" froth foam from Healthier Choice.
You need to make sure the floor is vacuumed really well with a quality vacuum with good filters. This will get rid of the trapped allergens.
Good Luck,
JIm
Thanks Jim. Which would be better for my allergies an old dog who may wet the carpet in years to come- the moisture barrier, or the Froth Foam?
Jim, you are my hero.
I am using Delta-FL on top of concrete (in our relatively drive semi-basement). That is a dimpled plastic (which creates a moisture barrier) with high-quality 3/4" OSB (Advantech) installed on top of it.
Now, my question is: can I use "Healthier Choice" padding (5/16, they way you recommend for berber) ? My concern is that OSB will be "sandwiched" between 2 moisture barriers (plastic and padding) so in case any moisture gets into OSB it will "sweat" and never dry ?
Thanks in advance.
Alex
I have 4 dogs and a cement floor. We're looking at either Smartstrand (available at HD) or Permasoft Plus. The biggest concern is stain removal, followed by durability. In either case what is your padding recommendation, and is power stretching mandatory? Your thoughts are appreciated.
Steve
Steve,
Perma Soft Plus is a solution dyed nylon. Here you have the best of both worlds, cleanability and wearability. This fiber is proven to be stronger and more color fast than other choices.
You may use 8lb rebond, slab rubber or froth foam under this carpet.
It is vital that this carpet be power stretched. If it is not, you will not have a warranty from Beaulieu (the company that makes Perma Soft Plus carpets.)
Good Luck,
Jim
Alex,
Healthier Choice Blue has a moisture barrier but it is not a "vapor" barrier. Water vapor can still pass through , while actual water droplets cannot. If you keep the humidity in the home below 80%, you should not have a problem.
Good Luck,
Jim
The froth foam will be the best in case of pet accidents.
Jim
Can you use standard 6lb 7/16" carpet padding under a room-size area rug? Thanks
Standard padding is often too soft for use under room size (or any other size) woven area rugs. There are special pads that will grip the floor and the carpet, thus stopping the carpet from moving off the pad or bunching up.
Good Luck,
Jim
I just purchased an all nylon frieze carpet and am wondering about it's content of formaldehyde. It is from Carpets of Dalton. Are their adhesives out there that I may request my carpet layer to use that are formaldehyde free?
Mary
Any harmful vapors should dissipate in 48 hours with
proper ventilation. You carpet layer does not have any chemicals that he uses that would be harmful. The only smells come for the seaming iron during the seaming process. These smoke like fumes will go away the same day as the install.
Good luck,
Jim
I need help choosing a carpet for my family. I have 5 children, one of them has very bad eczema and allergies. We are tiling most of the house, but are placing carpet on the stairs and a few other rooms. I need something that will stand up to the traffic and stains of kids, but will also work for my allergy boy. I realize carpet is just not ideal for him, but I need help picking something that is on the "better" side for eczema. Any thoughts?
Nate,
Your need for long wearing indicates a need to use nylon fiber. You need for less allergens requires that you use a continuous filament nylon. The fact that you don't want a carpet to "trap" allergens means that you need a commercial loop carpet or something very close to that.
Look at a product from Wunda Weve called "Island Oasis" . This is a soft filament nylon berber that looks less commercial that regular commercial carpet. It is new, and thus, comes in the newest colors. Wunda Weve is a division of Mohawk carpets. If you can't find that look for a similar carpet called "Brocade II" by Hollytex carpet mills (A division of Beaulieu of America).
Good Luck,
Jim
Thanks for this site. We are starting to look at carpet and don't want to overspend but want something nice. We are looking at Shaw XV193 nylon continuous filament and want to know if this is an average quality carpet or a step up. We were quoted 21.50 per yared installed with a 6 pound pad. Is this a good price and would this be a good selection for an upstairs or should we move to a higher oz face weight.
You have a great site. I have learned so much. I would love your opinion.
I have 4 golden retrievers
One is old and has had accidents.
Finances could come into play so I am asking your opinion on both options.
The area I want to do is on a slab, there may be tile underneath. I thought wood would look so nice but don't know the best wood type for 4 dogs on a slab.
I am not against replacing the carpet if that turns out more cost effective for me but then I don't know the best carpet when there is an accident from the dogs. I don't like berber.
Thanks
Frances
Having more that two animals living in the home can make if difficult to choose a floorcovering. In your case you also have to worry about moisture. I would find a dealer who carries the Aladdin line of Smartstrand carpets. Look at the least expensive one he offers, as it will still clean up well. You should get seven years of performance from this carpet. The next time you replace, your finances may allow you to afford ceramic tile.
Good Luck,
Jim
Lynn,
I do not know about a Shaw carpet called XV119. I would need to know the face weight, the fiber (nylon, olefin or PET), the par rating(A Shaw thing), and if possible the twist level.
The carpets that wear the best are well constructed with a great twist rate and have a shorter pile height.
Please advise me of the specs, then I can comment further.
Good Luck,
Jim
I have been looking a carpets ($3.72-$4.02 sq ft) that have what is called a "Luxury Bak".
How does this compare with others? I have seen it at HD & Lowe's both, the only places I have shopped as yet. I have yet to visit the private carpet stores.
I plan to use a premium foam pad, priced at between 88 (HD) and 95 (Lowe's) cents/sq ft. Construction is slab on grade 13 yrs old, in southern Nevada.
Luxury Back is a product made by Hollytex division of Beaulieu Carpet Mills. It is only placed on their high end carpets.
I would visit local dealers who may have their own installers. Assure you of a quality job.
Good Luck,
Jim
Here's my situation: Looking to install Berber wall-to-wall in a 20x14 basement rec. room on top of a concrete slab with radiant heat (old style copper tubes buried in slab). There is currently some type of linoleum installed on the slab, in good condition. I have heard to maximize heat transfer slab rubber pad 1/4" 33 lb is a good choice. Does that sound reasonable? Second question is tougher. How best to install tack strips? Can't nail into concrete so must glue down the tack strips. Not sure if the glue underneath linoleum has asbestos (could be 46 yrs old but not sure) which would be costly to remove & don't want to disturb it if possible. Can tack strips be glued down to linoleum if it is in good condition?
Carip22,
The slab rubber is good and should not be thicker than quarter inch.
The tackstrip can be installed with a product much like Gorilla Glue. The key is to get the right amount of moisture on the glue, and then quickly get the strip in place. Your installer should be able to do this.
Good Luck,
Jim
BTW you should be able to find a berber made 15 ft wide, thus eliminating any seams.
I have a question about dye lot variation. We saw 6 different samples of the carpet we chose, including getting a cut sample directly from our store's Mohawk rep. The carpet that was actually installed is definitely a different tone then any of the samples. Additionally, it appears to be less dense. We are aware that the fine print allows a certain percentage of variation on both color and density, but this blue has green it and doesn't match our paint or other Mohawk carpet we had installed, so we're a little upset.
We are supposed to meet with the Mohawk rep for an evaluation. In your experience, are the company representatives usually pretty honest about admitting when the variations are big, or are we most likely going to end up in a fight about this? Also, if the rep completely denies our claim and says the variations fall within the allowable, what should be our next step from there?
I guess it may seem strange to be ramping up for a fight that hasn't even started yet, but I guess the pessimist in me does not have a lot of confidence that the rep will openly admit to the differences. Any knowledge I can get in advance of meeting with him would be greatly appreciated. Thanks.
Hi,
Do you have anything positive to say about the "Eco Foam" carpet cushion sold at Home Depot?
Steve
Steve,
If it is the pad made by Healthier Choice, then it is an outstanding pad. It is sold at HD in full rolls only. It is expensive, and many of their installers do not know how to install it.
Good Luck,
Jim
Mrs. Joe,
Keep you hands on the sample sent to you by Mohawk. It should have the style and color number on it. Compare this information to your sales invoice. They should match.
If you do not get any satisfaction from the mill rep, then I would be prepared to hire your own independent Master Senior Carpet Inspector. These highly trained inspectors are able to tell you if what you bought is what you got. His report will hold up in small claims court when you have to take Mohawk and your dealer to court.
Good Luck,
Jim
Carpet Guru:
In February of this year we had about 2000 sq ft of Shaw Resista "Stand Up" Carpet installed in our home. We were concerned about matting but purchased this brand because of the 7 Year Texture Retention Warranty on the carpet. After only 5 months, the heavy traffic areas were matted so bad that only about 1/3 or the strands would stand up. We filed a claim with our Local Store, Horton's Carpets, who forwarded it on to Shaw. A third party inspector inspected the carpet and says this is an issue of cleaning. We vacuum it twice weekly and have never had it professionally cleaned since it is so new. There are no stains on the carpet. To me this is carpet clearing not holding up to the warranty. Should we be cleaning it differently or raking it? Or hire our own inspector?
Thanks,
Jeff
Jeff,
I do not know the pile height of your new carpet, but it is behaving like a shag; not a frieze. There is a fine line between the two, and it has to do with twist, and pile length.
Regardless, some the crushing could be due to high traffic areas getting soiled enough to cause matting. I would have subject areas cleaned by a certified professional. If, however, you do not think there is enough soil on the carpet to cause the matting, then I would hire your own inspector.
Good Luck,
Jim
Hi CarpetGuru,
After reading several posts I have noticed that for a carpet installed in a basement, you recommend not to use any vapor barrier (bottom/top of the padding) or concrete sealers.
How about the DRICore subfloor systems? These are like a prebuilt subfloor which (according to manufacturer) has "integrated moisture barrier". They also refer to this barrier as the "air gap". I am confused - not sure if they have included a real vapor barrier in the product or not.
What's your advise on this?
Thanks in advance
Alex
Alex,
While I am not familiar with the product, I do know that trapping moisture from the concrete can result in mold. This is why we like to install carpet over a pad that breathes. If you raise the floor, but still trap water vapor, then I would think that you are still subject to creating an environment where mold could grow.
Just my two cents,
Jim
Hi Jim the Carpetguru,
I have truly enjoyed your site, I have not completed Carpet College, but am getting a bit overwhelmed. I would like your opinion - we aren't looking to get carpet for a few months, but want to be prepared when I do so.
I live in Oklahoma City, have a 2 story house so stairs are involved. Downstairs is a concrete slab. We don't have a lot of traffic, but grandkids occassionally, and 2 pets. (we rarely even go upstairs).
We've lived in the house about 22 years, and still have the original carpet, (which amazingly has held up pretty well). But of course I'm ready for new!
What would you suggest to get? I'm so confused on face, dense, pile, loop, etc.... I'd like to know what brand you consider the best, and all the numbers to go along with it - I don't have a huge preference on anything really, just want something that will be in good shape in another 20 years, and won't looked crushed or tore up or buckled, etc. Thanks for any info you might provide!
I had my house measured for carpet. The measurer told us we had right around 1350 sqft. The salesman later called with a measurment of 1512 sq ft.
This seems excessive and I'm curious if this is normal or an attepmt at a ripoff.
Any help is appreciated
thanks
Mike
Valarie,
You cannot go wrong with a 38-40 ounce filament nylon textured plush in a medium dark color. This will give you another 20 years.
The key is to have it installed by craftsmen who follow the Carpet and Rug Institute's CR-105 guidelines.
Good Luck,
Jim
Mike,
If you paid someone to measure the home, then the figure should not be "around" it should be exactly so many sq ft. Perhaps the measure person just took the measurements and did not compute the sq yds or sq ft of carpet needed. In that case, he should have said nothing, as he is just a measure person, and not a carpet installer.
It is not uncommon to have 10 to 15% waste in a carpet job depending on such factors as: pattern match, amount of seaming, number of stairs, room angles, etc. I am sure your salesperson is trying to layout the job with as few seams and least waste as possible for your choice of carpet and home design.
You could always get another bid on the same carpet, pad, and labor for the exact same room layouts, and then compare the final dollar amounts. After all, you don't care about how many sq ft of carpet you have, but only how much money is coming out of your wallet.
Good Luck,
Jim
Is there any way to fix a carpet or runner to wood starirs without tape or glue or drilling holes for anchors
Norm,
You can always try a staple gun.
Jim
Hi, Great, informative site. We are looking to replace carpeting that was in our family room when we bought our house 18 years ago. Our youngest child is now 18, and we have no pets. We are looking at Mohawk Aladdin EverStrand polyester P.E.T. carpeting. My questions: is polyester inferior to nylon, and will this carpet, which seems fairly plush, look matted down, show traffic and need to be vacuumed to look good? Thanks, Susan
Susan,
PET fiber is a great carpet fiber if you construct the carpet correctly. A cheap carpet will not perform regardless of the fiber.
If you are looking a marginal carpets, then nylon would have an advantage for longer performance.
Also, the longer the pile the quicker it will mat. Stay with a short frieze or a dense plush.
Good Luck,
Jim
Thanks for your super-fast response. From your experience, and in your opinion, would you consider the Mohawk Aladdin line - Premier PET EverStrand - to be a quality line of carpet?
Susan
Susan,
Aladdin is a budget line of carpet from Mohawk. However, that does not mean that all Aladdin carpets are of lower quality. In fact, Home Depot has Mohawk put many of their higher end carpets under the Aladdin label so as to make comparison shopping difficult.
Try and stay with a PET that is at least 38 ounces, and a twist rate of 6 or higher.
Good Luck,
Jim
Thanks for the great website. We are interested in a frieze carpet for 3 bedrooms. We have looked at the Shaw Expressive Design line which I was told is made of olefin. Is this a good carpet for these rooms? Will matting be an issue?
Thanks!
Jamie,
Olefin is notorious for crushing. Unless the construction of the carpet is in a 1/10 gauge level loop (like the old "indoor/outdoor" carpet), then try another fiber. Shaw does make some products using their "soft olefin" called "Comfortouch". This fiber willl work well if you are looking at a two ply short dense looped carpet.
Hope this helps,
Jim
We live in a third floor condo and we have 2 kids under 5! we are having problems with the downstairs neighbor because of he noise (footsteps, running, jumping, etc of my daughters) the carpet we have right now is the cheap carpet that came with the condo. Can you recommend anything to reduce noise? thick carpet, thick padding? I will really appreciate any help !
Yadira
we are really in a tight budget and we want to replace the carpet mainly for the stains my sons had made. We found the Stainmaster by Shaw aristocrat rr 12, width 12' at lowes at a very good price . We are not planning on staying more than 2 years and then maybe renting it out later. Is this a decent carpet that at least will last the 2 years?
Thank you for your wonderful and wonderful blog
Carpet Guru,
Thank you for all you've done for so many including myself. I've taken almost a year now trying to get new carpeting. What do you think of a Tuftex frieze called "Light My Fire"?(if you're familiar with it..)
My household traffic is heavy. Wish for ideas on padding too. Carpetland USA has a future-e pad but I have no idea what that is. Do you?
Yadira,
The most sound proofing will be done using a heavy plush carpet (at least 50 ounce) combined with a 120 ounce slab rubber pad.
Good Luck,
Jim
Since Lowes puts their own "names" on their carpets, and the fact that Stainmaster does not make carpet, I have no way to judge how long your carpet will last. However, to carry the Stainmaster label, the carpet must meet minimum FHA spec, and thus will last longer than two years. Remember that many mills require you to wear a hole in the carpet before you can make any warranty claim. Also, no carpet is stain proof, not even Stainmaster.
Good Luck,
Jim
Shyia,
I cannot give you first hand information about your carpet selection, or your carpet dealer. I can say that TuftTex makes quality carpet, and is a division of Shaw Industries. If the carpet has SoftBac construction, and is nylon, then there is a good chance it will sever your needs. Since your dealer carries Shaw products, we also will have the froth foam pad called triple touch.
Good Luck,
Jim
Hi Jim,
We live in AZ and our home which was rented out while we were living in another city was trashed. We had to rip out all of the carpeting and are down to the cement floors. A contractor gave up some carpeting that was three years old from a 2200 sq foot house. Our home is 1600 sq ft. The carpteting has been in a garage for about 18 mo. Some one told my husband that we should not have that carpeting installed because it was already stretched and to stretch it again will cause it to rip. What are your thoughts? Thank you for your time.
Linda
Where can someone actually purchase 120 oz slab rubber?
Carpet Guru, I've been trying to purchase carpeting over a year now and I've had 4 different companies measure and each have different measurements ranging from 420-650 sq ft. What a scam.
Thank you for your website and free advice. I love you!!
One more thing, what is too long of a pile height? I found a long nylon frieze by tuftex (one step down from 'my my my' used to make rugs) but I read on your blog long pile height won't wear well.
Even in AZ it is necessary to install carpet with a power stretcher. Doing this once before does not effect the carpet's ability to restretch it in another installation. However, you should be aware that the completed job may look like a "patchwork" because it is impossible to avoid seaming "used areas" next to areas that are "newer". This may be ok for a rental that you are not personally going to live in.
Good Luck,
Jim
Shya,
Not all dealers will carry 120 ounce slab rubber pad, but you can use 100 ounce.
Longer friezes are really shags. Shag carpet has the characteristic of matting down and requiring "raking". Many vacuum cleaners will not clean shag carpet efficiently.
Hope this helps,
Jim
I am interested in a carpet by Beaulieu, Product Coronet - Testament because of the great color. It is a Saxony, Gauge is 5/32 CPC, Backing AB, Construction Textured Cut Pile, Face Weight 25.5Fiber content - Nylon Filament, Warranty is 10 yr Limited. How would you interpret this info? How good is this carpet? Thanks for your time.
The Coronet carpet you are looking at was designed for a ten year life, but many people don't replace this type of carpet until there is a hole in it which could be much later.
Good Luck
Jim
My prospected carpet installer said he would just use a knee kicker on stairs and I read on your page that people do that, but is using a stretching tool on stairs a possibility? Is that ever done? should I ask him to do that instead? Can you suggest a few important questions someone should ask an installer? thank you Guru.
Your installer is correct. The only possible way to install carpet on stairs is using a knee kicker.
Ask if he follows the guidelines set forth in CR-105 which include sealing the seams, and proper stretching in rooms and halls (not stairs).
Good Luck,
Jim
carpet guru- i ordered triple touch frothed foam by shaw but the label says premium touch. should i be concerned?
Premium Touch is the label used when sold by their Queen division. It is still triple touch pad.
Good Luck,
Jim
I just wanted to tell you thank you for helping me along with this enormous process. If it weren't for you, I'd be walking on a terrible regular bottomed out foam pad that the superstore tried to sell me. They did not even know what a frothed foam was. My installer who has been doing this for 33 yrs said he's NEVER seen such a great pad and carpet. He was IMPRESSED.
I love it!!! Thank you!!!
Hello,
I saw your very informative website, and was hoping you could provide some advice to me. I am purchasing Ralph Lauren Grosvenor carpet, which is a 100% Wool Berber carpet, which I understand is made for Ralph Lauren by Karastan.
I have had a particular padding recommended to me. Karastep Ultra is the name, and it is a 21 lb. padding. It appears this is a synthetic rubber padding, and I was hoping you can tell me whether this is a good choice for the type of carpet I'll be getting. It will be used in my bedroom.
Thank you very much for your assistance.
David S.
Dave,
The carpet is most likely made by Mohawk. The 21 lb Karastep is ideal for your choice of carpet.
Good Luck,
Jim
Anyone have any responses to this. Lowes wanted $690 for pad for 800 sqft. This would cost $270. Is this a good pad?
Carpet Padding : Residential Padding
7/16" 9lb Durastep
Item # 84331
Manufacturer Pad
Product Residential Padding
Color Name/Item 7/16" 9lb Durastep
Sq Ft Per Roll 180.00
Our Price $ 54.00 Per Roll $ 0.30/sf
Qty in Stock 8820 Sq Ft
Thanks Tony
The sales rep quote me 32 ounces for $1.39 per sq ft, could you translate? Thnxs!
You did not tell me if "DruaStep is a rubber, or a fiber, or a foam pad. I have no clue as to its quality.
Good Luck,
Jim
Roe,
A 32 ounce carpet generally means the face weight is 32 ounces. This is oK. However, if the fiber is not tightly twisted, or is full of "air" then 32 ounces may not wear well. Also, you did not mention the fiber.
$1.39/sq ft. is the same as 1.39 X 9 or $12.51/ sq yd for the carpet. This is an entry level carpet most likely. If made from nylon, and dense or tightly twisted, it could last 10 years.
Good Luck,
Jim
I am looking at purchasing some Mohawk carpet from the Sunset Pier horizon collection. It has their elite warranty and is a smart strand carpet. Do you think that this is a carpet the will last for years with proper care? If not do you have any suggestions for a good shag quality carpet?
Trandack,
I know if you like shag carpet and the way it behaves, then you will love your new Smartstrand carpet from Mohawk. The warranty can even be extended if you use their new Smartpad (trademark) that is available from Mohawk dealers beginning January 2010.
Good Luck,
Jim
Dear Jim,
I am studying interior design and need help with my Materials and Resources class...
"Density over 7,000" is a true/false option regarding an airport intall. I understand density more clearly having spent some time on Carpetguru, however, I need help regarding the reference to 7,000 (?) help...
The following link will get you started. I generally limit my comments to consumer issues.
http://asumag.com/mag/university_carpet_specification/
Good Luck,
Jim
Dear Carpetguru,
I'm planning to buy a Mohawk Smartstrand and am confused. There's a 60 oz Premium silk style which says "100% Mohawk SmartStrand BCF 3GT Polyester with DuPont Sorona Renewably Sourced Polymer" and there is a 49oz which says "Triexta" instead of the "3GT Polyester". The 60 oz is cheaper than the 49oz and the 60 oz texture warranty is only 10 years versus 15 years for the 49 oz Triexta one. I believe both were 5.5 x5.5 twist. My question...which is better? Is it worth the extra $ for the 15 year texture warranty on the 49 oz one or could the 60 oz actually be better/the same quality? My little bit of research last night led me to believe the 3GT Polyester and Triexta were the same fiber, just with a name change in Mar 09? Appreciate your insights!
You are correct. The 3 GT PTT polyester Smartstrand is the same thing as "triexta". You should not be buying carpet by the ounce. There is a good chance the 49 ounce product is better constructed than the 60 ounce fiber. Look for a tighter twist and shorter pile height on the 49 ounce product. The shorter the pile height, the less likely the carpet will show matting.
Good Luck,
Jim
Thanks Carpetguru. Please pardon my additional questions but I want to make sure I understand before I make a final decision. Unfortunately, the salesperson told me the Triexta was nylon and that was the difference from the 3GT so I have no confidence in her input at this point.
The height of the carpets look the same and the twist is labeled as the same. The only noticeable differences are the 3GT Polyester versus Triexta fiber description, the face weight (oz) and the texture warranty. I was wondering if the 60oz 3GT (silk) variety may have just been an older version than the Triexta (Commander II) and that's why they have it at a lower price since they don't have it labeled as Triexta. Not sure if that reasoning makes sense or not though. I'm no carpetguru obviously. :) Could they have increased the texture warranty after they got the Triexta name approved? Could you give me a clue on how to tell whether one is "constructed" better than the other? I'm wondering if the cheaper 60 oz silk version will last just as long as the other or if the add'l 5 year warranty on the texture portion is worth the extra bucks for the 49oz Triexta variety. Price difference is 20%.
You are correct. Do not trust a salesperson who thinks "triexta" is NYLON.
The differences could be in labeling. Do the two carpets you are discussing from the same dealer?
Mohawk does not list pile weight on their sample unless they were made for Home Depot or Lowes. This is done because their sales people are not trained to discuss carpet quality thus they just read the label to the customer instead of really knowing what is good for the customer. You need to compare the two carpets side by side and see if there really is a difference.
Just for the record PTT is PTT no mater how it is labeled.
Good Luck,
Jim
Dear Jim,
I have a few questions. We had a water leak in basement and have to replace carpet. We used to have cheap berber type carpet $.75/sq ft from HD about a year ago just placed right on top of the concrete floor NOT stretched or padding. But this time I would like to put the proper padding for concrete floors. Sales people have been telling me to use a "felt pad" so that the floor breathes.
1) I was looking at Puresque carpeting for the antimicrobial and mildew resistance. Would this be feesible for a basement? Safe for pets?
2) What about carpet tiles w/ a backing or "pad" already on it? Would this type of padding be ok for cement floors with the condensation? I think the brands are LEGATO or SHAW.
3) Should I splurge on a good padding (healthy choice or cheap felt pad) for the moisture and less on the quality of carpet?
4) My main concern is to NOT HAVE moisture or musty smell (why looked at puresque) I do have dehumidifier going under 65%rh most times. I cannot spend too much money, have about 700 sq ft to cover, budget of about $1500.
Thank you for any help you can give me.
Sincerely,
Maria
Hi Carpetguru,
Love your site! we are looking to change our carpet for the 1st time, we sure learned a lot from your site.
Our carpet dealer introduced the mohawk smartstrand to us and we really like the eco-friendly idea. The dealer also offered to upgrade the padding for us. Instead of the traditional rebond foam, they showed us a pink foam that feels like memory foams. It is said to not cause baterica to grow and also reduces odor. I'm not an expert, thus i can't tell if it is really an upgrade or not? when standing on the upgraded foam, it does feel more bounce compared to the 6lb rebond. Both are 7/16 thickness.
thank you!!
AL,
You are on the right track. Ask your dealer about the new Smartpad from Mohawk which will double the warranty on your new Smartstrand carpet.
Good Luck,
Jim
Maria,
You should use the felt (spun nylon is best) pad so the concrete can breathe.
It is not a good idea to use tile as they have a backing that does NOT breathe.
You can use any carpet you wish, just make sure it is not olefin. The shorter the denser the better, but do not buy just because of some anti bacteria claim. This is more of a sales gimmick rather than real science.
Good Luck,
Jim
Hi Jim,
My family is looking at these two Mohawk carpets:
1. Intelligent Style (1I50)
2. Brilliant Design (1I45)
are these good choices? How much should I expect to spend (per sq yard installed) on this carpet?
We want a soft/plush carpet that can withstand food traffic and stain. thank you for your help~ wish we live in OR. :(
Fen,
I cannot give you advice here as the names and pattern numbers do not mean anything to me. It is possible these are Private Label carpets.
If you can give me the fiber content, the pile weight, the twist level, etc, then I can express an opinion.
Carpet prices vary depending on what part of the country you are from. Factors are freight from the mill, and labor cost. These expenses vary widely .
Good Luck,
Jim
Dear Jim,
Thank you, thank you, thank you so much for your advice!For the previous post about the basement, would the slab rubber pad be better than the felt?What is the difference between them for wetness? We do a lot of living down there.Thanks a million!
Sincerely,
Maria
Jim,
oops, I forgot to mention that we partially pulled up glued tiles from the concrete florring(ones that were easy to pull up) and the floor underneath is moist. Would this moisture come up into the carpet & padding causing that musty smell or would the right padding keep air circulating? Thank again for all your help again!
Sincerely,
Maria
Mira,
You should get the concrete floor completely clear of all the old tiles, etc. Wait and see if the floor dries out. If there is any sign of wetness, you will need to cure your wetness problem before you install and carpet and pad.
If you do proceed, use the fiber pad, as this allow the most moisture to pass through. Also, the spun nylon pad will not absorb wetness unless soaked.
Good Luck,
Jim
Jim, I would appreciate your opinion. We are installing carpet in our basement. We received two seperate quotes, one through Lowes and one through a local carpet shop that was highly recommended to us through a friend. We are confused by the amount of of carpet both say we need, which differ greatly. Lowes says we need 732 square feet of carpet including the stairs and the local carpet retailer gave us a bid for 864 square feet. My husband measured the basement in straight square feet (realizing that this would not necessarily be the same number the amount of carpet ordered but just to give us an idea) and it works out to 580 square feet in the basement room and then the square foot of the stairs (which is a basic two story staircase with landing boxed in with walls). We called the local retailer who said "there is no way we could use only 700 square feet of carpet down there the way we have to lay out the carpet." Is it common to get such a great variety in bids? We are not that excited to use Lowes as we've heard many complaints and were leaning toward the local carpet shop. Is that an excessive overage in your opinion?
Becca,
I know that sq ft measurement is a lousy way to figure carpet, and for years it was figured on sq yds. The problem is there is a certain amount of waste when laying out any carpet job. Pattern carpet eats up more waste, and stairs eat up even more.
Start focusing on the total cost of the job including all extras , metals, stair work etc, and compare totals; not sq footage. It helps if the two carpets are identical when making this comparison, but with private labeling, this is impossible.
What you are looking for is a happy result.
Good Luck,
Jim
Jim,
We're looking to replace our existing carpet -- a good quality solid color nylon that's held up well for ~15 years.
We've looked at PET/Nylon (nylon for color speckling only) Beaulieu carpets, but are concerned that we won't see the same life out of PET, and the carpet seems to shed quite a bit.
We came across a supposedly corn based carpet called "Lifestrand Ultra" from "Phenix", but can't find any information about it. The best I can tell the company that owned the Lifestrand Ultra name is now called "Revolution Mills".
I think it might be a SmartStrand type material, but how do I tell? What is the deal with all the rebranding for certain suppliers?
Thanks,
Peter
PETER,
Smartstrand is a Mohawk brand name for 3GT PTT trixta fiber. It is the only fiber that is currently being used by Mohawk. There is no other company that is making PTT fiber carpet. Any relabeling is done solely to confuse the buyer.
Smartstrand is a great fiber, and most Mohawk carpets with the "elite" warranty will work well.
Good Luck,
Jim
I am ready to purchase 6 wool floor rugs with "bonded canvas" but I was stopped by a review on the rugs. The review stated that there was no glue on the back of the rug and it was loosing strands on a regular basis. The Outlet comments that it will loose fibers for 3 months but the review's claim it was on-going. I looked up carpet or rug construction but find no evidence of a bonded canvas.
The rugs are expensive but I don't want to make a large investment for rugs that will go bald. Can you shed some light on this construction and the shedding.
Thanks
Ted
Your wool rugs will continue to shed throughout the live of the rug. This is because wool is a staple fiber, and shedding is normal.
However, the review mentioned loosing pieces of yarn. This is caused because the carpet is "tufted" not "woven". Tufted carpet must have a coating of latex on the primary back. Your jute or canvas backing is placed over the primary back to give the rug a smooth side, and for appearance. If the latex coating is not present, or is inferior, the rug will begin to fall apart in a short time.
My advice is to get a warranty in writing from the dealer.
Good Luck,
Jim
I am looking at a Ralph Lauren 100% nylon carpet for stairs . Would you know if the carpet is manufactured by one of the majors and/or do you have any knowledge of this brand
Jamie in Ottawa canada
Jamie,
The Ralph Loren brand is marketed by Shaw Industries, and the carpet could be under the Queen, Philadelphia, or Shaw label at other dealers.
The only way to shop this carpet is to take a "Ralph Loren" sample to other dealers and see if they can locate the "cross over" in their showroom.
Good Luck,
Jim
Carpetguru--Thank you for your great information!
We will be carpeting stairs, landing and upstairs bedrooms.
We have selected a Stainmaster tactesse BCF carpet from Dixie Home called "Cortez" it is (I think) a cut/loop carpet with mostly densely packed cut fibers, and an occasional loop in a pattern, 55 oz. My installer suggested that we should use a berber pad such as synthetic fiber, but I'm interested in the froth foam as well. I'd like comfortable underfoot, and of course suitable for the carpet construction. Would you make a recommendation?
Thank you!
Virginia
Virginia,
You have chosen wisely. The Dixie Home carpet is well made and will last if installed over a firm pad. Your installer is correct to suggest a fiber pad like a 40 ounce spun nylon . However, if you have access to a Shaw Dealer, you can purchase Shaw's triple touch padding (froth foam), and it will feel a little softer than the fiber pad.
If you are installing over concrete, use the fiber pad and not the froth foam. This is because of the double moisture barrier of the froth foam. One does not want to trap moisture from the concrete under the pad.
Good Luck,
Jim
I noticed the posts are dated from several years ago? I have been in carpet sales since 1989- Your website caught my eye for several reasons. You did a great job in educating the consumer on the carpet industry. One thing that is old is your Warranties page- Dupont and Stainmaster are now doing a 100% on the texture retention warranty- no depreciation for years of wear. They are also offering lifetime warranty that can be passed onto to the next home owner as long as you have the purchase reciept when you first bought the carpet.
Am planning to update warranty page after Shaw comes through with their new Anso Caress lifetime warranties. At that time I will also update the Stainmaster warranty info.
Look for the new update at www.carpetguru.com/warranty.html
Good Luck,
Jim
Hi Jim! Oh my goodness, I've learned so much from your posts!
I'm looking at a Kraus 1982 Linden carpet. I can find nothing about twist, it has a pile weight of 38 oz, a pile height of .39", guatge of 1/8, stitches 10.8 spi, and density of 5100 FHA. For $23.36 per sq yd, I just want to be sure I'm not overpaying. The dealer is also recommending an 8 lb rebond pad, 9/16" height. I know you recommend nothing higher than 7/16". Will the 9/16" be ok? This is going in a lower level of a home on a concrete floor. Thank you so much for all your help!
Huskerandi
Huskerandi,
The Kraus carpet you describe will work well; however, you will void your warranty from Kraus if let them install over a pad that really measures over 1/2 inch. Using a thicker pad will promote stretching and wrinkles. (of the carpet not your skin)
Good Luck,
Jim
Hello Jim,
I LOVE your site and have found it to be very informative! I live in the Seattle area and we are looking to replace carpeting in the upstairs (bedrooms) of our home. I was wondering if you still answer blog questions, as it appears your answers ended in 2007. Also can you give me a recommendation for a store to purchase our carpet, and WHAT to purchase? We are getting our home ready to put on the market.
Also I had Empire Carpets come out and shied away from them becuase of the pressure to sign a contract same day. Then I found your blog and was glad I didn't sign on the dotted line. Are you able to tell me if they are a "scam" or a poor choice for purchasing my carpeting?
Thank you!
Gail,
I would never purchase carpet from someone who uses "pressure" sales tactics.
Do a google on "empire carpets complaints", then make up your own mind.
Good Luck,
Jim
Hello again Jim,
I was wondering if you could give me your opinion on a Shaw Twist carpet, made from Anso Caress BCF Nylon, 43.9 Face Weight, 80.4 Total Weight, 4.50 Durability, installed with a 6# 7/16th Rebound pad.
Thank you in advance for all your help.
Gail
Gail,
Any Shaw carpet with a par rating of 3.5 or higher will work well. The one you are looking at is even better.
i have no idea about dealers in the Seattle area. I have trouble just keeping track of dealers in the Portland Metro area.
Good Luck,
Jim
We went to Rite Rug today to look at carpet. This was our first stop and the guy recommended the Shaw ClearTouch. He claimed anything you eat or drink that is spilled can be cleaned up and there is a warranty for getting out the stains. He said there is no matting and getting a lighter color is ok because any stain will come out. Is this true? We have 5 year old twin boys and we expect that things will be spilled now and again. Is this a good choice for us? Thank you so much. Buying carpet is so confusing.
does density matter on frothed foam pad like it does for rebond and fibre? ie do you look for pounds [er cubic foot or does that not apply to this type of material?
Your ClearTouch PET carpet will perform if it has a par rating of at least 3.5. If you are looking at a Shaw 5 star carpet, then you do have a great warranty. Just remeber that you must have the carpet cleaned every 24 months by a professional carpet cleaner using "hot water extraction" (steam) cleaning.
BTW, in PET carpets it is best to stay with dense carpets like plush, or short tight frieze. Stay away from shags.
Good luck,
Jim
Froth foams as described in our website comes in 8 and 10 lb per cubic foot. This is standard for quality froth foam. If the density is less than this, you may be looking at Prime Foam, not froth foam.
Good Luck
Jim
We are about to purchase carpet for our new home. We really like a certain Beaulieu carpet. It is a textured 78oz Permashield. We have never done this before and we are a little lost on what to do. So I was hoping you could answer a few questions.
1. Is Beaulieu's Permashield stain resistant protection comparable to others like stain master?
2. At 78oz is a 1/2 pad overkill? This is what we are being offered, but your other post's make me think it is too thick.
3. The carpet we are replacing is soiled so bad by previous owners pets that it has damaged some of the subfloor (We are replacing and priming). This makes us think that we should invest in a moisture barrier pad to protect our investment. Is this necessary? We do want pets in the future, but I know how to train dogs. Going with a non moisture barrier pad will save us quite a bit.
4. Since the carpet is not a "plush" will it wear better in traffic areas due to its looser construction?
We appreciate the help? This seems to be a tough decision for people like us who have never owned a home before let alone purchased any type of flooring before. We would like to enjoy our carpet for years to come.
Thank you,
Adam
Adam,
It looks like you are looking at a shag type carpet and not a plush. In PET fiber this will only work if the PET is BCF PET. Look for that on the label.
Second, you do not need a moisture barrier in the pad, and you should try and use an 8 lb 7/16 rebond or slab rubber. If you do use 1/2 rebond pad, get the dealer to give you a five year "restretch" warranty.
I am assuming that the 78 ounce figure is for the face weight of the carpet. If this is the total weight, then don't be impressed.
Good Luck,
Jim
BTW it would be good to know the par rating, and the twist level. The par should be at least 3.5 and the twist level should be at least 6.
Thanks Jim,
The 78oz figure is the face weight and the twist is 5.5 with a BCF nylon.
As far as the pad goes, we appreciate the information. That will save us some money. I was just concerned about the stain resistant properties of the different type of nylon and what type of pad should be matched to such a product as Permashield.
We really appreciate someone taking the time like you do to help the rest of us dizzy from the confusing carpet market. We are not all rich and need our money to go as far as possible.
Adam
Adam,
If the carpet is BCF nylon with Permashield, then you have a carpet that is as good as any in resisting soil and stains. The permashield is a treatment like Stainmaster without having to pay for the big buck advertising budget.
Just remember to have your carpet cleaned every two years by a pro. Keep the receipt. This will keep your warranty in tact.
Good Luck
Jim
I am looking for an area carpet, about a 6 by 9 contemporary, wool. Where will I find a good selection? I live 5 hours from Portland OR
A great many area rugs can be found online. Try arearugs.com. Or do a google on area rugs.
There are many specialty stores that sell area rugs ranging from imitation orientals to expensive wool persian rugs.
Good Luck,
Jim
Because of the dogs, i like the Rancho Del Ray 2 by Shaw. It will clean up the best. Use the triple touch pad to double your carpet warranty.
Good Luck,
Jim
Thank you for the wonderful website. I settled on a Stainmaster extra life II carpet, 3500 density, 6 twist 50 face weight. Then found for a little more money smartstrand 3271 density, 5.5 twist and 60 oz faceweight. The smartstrand feels softer and fuller but water runs right thru! the stainmaster had no water running thru it just sat on top. It is nearly impossible for me to pull the fibers apart on the stainmaster but very easy on the smartstrand. what would your opinions be on these carpets. they will be used for bedroom & stairs.
Thanks!!
Both carpets will probably meet your needs. The fact that water runs through a carpet is not a reason not to purchase it. Density of the carpet should be the factor that contributes to the best wear.
The Stainmaster treatment, like all stain protectors will shampoo out, and wear off. It is not a lifetime treatment. Smartstrand on the other hand, like solution dyed nylon, does not require a stain treatment, as stain resistance is part of the fiber's natural make up. Hence, lifetime stain warranties are often seen with Smartstrand and solution dyed nylon.
Good Luck,
Jim
This is a really great website.
I'm interested in having a runner installed on my wood stairs. I've heard that a power stretcher should be used when installing wall-to-wall carpeting. Should it also be used when installing a runner?
Thanks so much,
Ava
Ava,
Installing carpet on stairs is the one time the install requires just the use of a Knee Kicker.
Good Luck,
Jim
Knee kicker used on 15 ft hallway or stretcher? Or neither?
Hello Carpet Guru,
Could you please give me your opinion on which carpet you think would be best for me and why? (I am most concerned with wear/crushing/matting over time)
1.Shaw Impressive- BCF "Soft" Nylon
52oz, Dens. 3000, Twist 6.25
2.SoS Echolake- BCF Polyester
60oz, Dens. 3600, Twist 5.5
3.Mohawk Dakota- P.E.T. Polyester (staple)
60oz, Dens 4800, Twist 5
The Shaw soft nylon and SoS Polyester both feel very soft and nice, the Dakota doesn't feel as nice but is very dense and its very noticeable.
I know nylons are supposed to wear the best, but would a soft nylon with a density of only 3000 still wear well? (Hopefully around 10 years) The soft nylon was priced the most but the guy will price match them all to the PET Polyester (the cheapest) The soft nylon also did not feel very dense to me and I am wondering if a less dense nylon would still be better than a dense polyester.
Finally, the polyesters come with 5 and 7 yr texture retention warranties. I know you mentioned take warranties with a grain of salt, but the Shaw soft nylon has no texture warranty at all, and that worries me as well.
Thanks
David
PS- One more quick question, ahve you ever heard of Looptex Mills and/or Phoenix brand carpet and are they any good?
Jim, your website has been such a great help as I learn about carpets. Thank you! I have been reading through all the comments for the last two days.
We are looking to carpet a bedroom/study that does not receive much use. It is exposed to bright sun and we have a cat who does on occasion vomit. Would you consider Shaw True Nature (#5C065 - Tactesse Nylon, SoftBac, 40 weight and 4.7 twist) to be a reasonable choice for this room?
Thank you for your sagely counsel!
Karen
Hallways require power stretching using a tube or mini power stretcher.
Jim
David,
The Shaw carpets you mentioned are ok, but from the list, the nylon is best.
Pheonix, and the other brands you asked about are private label names not real carpet mills.
Jim
Karen,
For your room you should use a carpet made form Smartstrand or solution dyed nylon pile. These will not fade or stain.
Good Luck,
Jim
Thank you so very much, Jim!
Karen
Hi Jim,
Thanks for your quick response about installing a runner. I haven't done much research yet on carpet types. Do you have any recommendations on what type of carpet to get for my wood stairs? Our house is a split level, so there are only nine steps, but with a baby crawling around, there is a lot of traffic. Thanks in advance for any advice you can give.
Take care,
Ava
Thank you for the help Jim. I thought I recall you mentioning that the carpet material is not as important as the construction of the carpet. But you believe that the Shaw Soft Nylon carpet with only a 3000 density would trump a polyester with 4800 density for wear then?
Also the carpet store only offers either a 7/16" 6lb pad or a 1/2" 8lb for rebond pads. I noticed shaw warranty stated to not go above 7/16", but do you think id run into any problem with going for the 8lb 1/2" pad?
Thanks!
David
David,
Most 1/2 pad seems to measure 15/32s these days. I would not worry about your Shaw warranty if you use 8 lb rebond. If you want to double your Shaw warranty, use their triple touch froth foam pad.
Good Luck,
Jim
Ava,
A nice solution dyed nylon berber (looped ) carpet will last a long time on your stairs, and will be permanently stain resistant.
Good Luck,
Jim
Rug for house with light to moderate traffic. I heard that smartstrand is a good choice, but looking at a sample it doesn't appear that dense, pushing the strands aside I can see the backing. The sample doesn't have any rating info, just
100% Mohawk Smartstrand BCF 3GT Polyester w/Dupont Sorona renewably source polymer.
Does this sound like a long lasting carpet ?
Your Smartstrand carpet will last a long time even though it may not appear to be very dense. Most all Smartstrand carpets have a par rating starting at 3.5 and go up from there.
Good Luck,
Jim
Jim,
We purchased a solution dyed nylon carpet from you and we love it. Your installers were top notch.
We need your advice;
Some small spots of automotive greese came in on somebody's shoes (probobly mine). What is the best way to remove this with out spreading it more. We have abot 12 spots about 1/4 to 1/2" in diameter. Help.
Mark,
The automotive grease is not in the fiber, but rather on the fiber. To remove it without damaging the backing you need our emergency stain kit. Stop buy the store and I will set one aside for you. I will explain how to use it. Do not use "resolve" as it is too "hot" of a chemical to use and can dissolve the backing.
Jim
Hi,
I'm looking at an older Smartstrand (Horizon Stone Peak). It is 51% Smartstrand and 49% PET. Do you have an opinion on this combination? I am considering using it for my entire house including the stairs.
Thank you for your help!
You are looking at a product that was made for the big box stores to keep the cost down. I would not use this product except in a guest bedroom.
Good Luck,
Jim
I'm looking for a Smartstrand carpet for my entire house that will also work well on a large set of stairs (T shape with a landing). I have two dogs, kids, and a husband who wears shoes in the house. I think I need a fleck in the carpet just to be on the safe side with stains. Do you think a frise would be okay? Or should I stick with a shorter pile? I am considering Aladin Beacon Way, but would like to find something cheaper. Any suggestions for me? Am I on the right track?
I am planning to purchase Stanton Royal Dutch Carpet - Capella, Pearl for a family room. Do you have any comment on this carpet and what kind of pad would you use? Our Designer has recommended Sof-Loc Royal Line (Dynasty). I can't find anything about it but believe it to be private labelled from ProSource. Any thoughts? Many thanks. Mike.
I cannot help you with your Stanton carpet as it is a private labeled carpet. I need construction information in order to comment.
Face weight, fiber content, twist level, par rating, pile height are all needed to provide a clue to a carpets' wearability.
Good luck,
Jim
Beacon Way is a great carpet, but I think you may want a shorter pile on the stairs. See if you can find a shorter denser carpet. Yes, Beacon way does have a par rating of 4 (heavy traffic) but it is still a little on the shaggy side for my taste.
Yes, you are on the right track.
Jim
We just moved into a new house and the former owner installed a new carpet a few weeks ago. I don't have any information on the carpet. Each time I vaccuum, my vaccuum get filled up with fiber fromt the carpet. Is this normal for new carpting? and will this get better with time? I am concerned because I have 2 toddlers and I see the carpet fibers all over them. Thanks for your answer.
Your carpet is going to always give off fuzz over its entire lifetime. The amount of fuzz will lesson over time, but this the nature of staple nylon carpet. Your vacuum may even get clogged with this excess fiber for a time. Keep checking your vacuum bag to make sure it does not get too full before you change to a new bag.
Good Luck,
Jim
Jim,
Amazing website for a carpet newbie like me. Thank you for the exceptional carpet educational information. My store is offering me the "lowest price guarantee". After reading your website I am a little concerned.
The brand is Gulistan "Eagle Crest". (StainMaster LotusFX 60oz BCF Nylon). Are you aware of such a carpet. Is that a good carpet (at $32 per sq yard)
Sammy,
Your Gulistan carpet called Eagle Crest is most likely a private label name. The same carpet will be available at other Gulistan dealers under a different style name. Thus, your dealer can offer the lowest price warranty, as you will not find the exact same named carpet at other dealers.
The price of the carpet may be fair, but I don't know anything about the carpet other than its a 60 ounce fialament nylon. This is a good start, but what is the stitch rate, and what is the twist count?, and the density? If you can find out, how about a par rating. With this information I can give you an opinion as the the value of the carpet.
Good Luck,
Jim
I live in Austin, which has a bad reputation for crooked installers. I would gladly pay you to act as a broker to make sure I get.
A. A decent pad
B. A decent carpet
C. A super installer
D. No scams
E. A good price
Can you help?
Khopke,
Living in Austin should not be a reason for not finding a quality dealer. I would pay to join Angies List and look for dealers with A ratings.
I have no way to find out information about dealers outside the Portland Metro Area.
Good Luck,
Jim
Hello,
I am comparing 100% BCF Resista Polyester with a 10 yr food and beverage warranty and Downs (5 star rating) 100% Natiq Nylene BCF Nylon Fiber with a 15 yr (absolutley every stain warranty)which is serviced by 3M. The pricepoint is tht they Downs nylon is twice as expensive. We have an older dog so vomit and "laying in the same place" is the main concern for me. The carpet will go in a family room which is the most used room in the house. We also will have an area rug where we sit. Would you pick the one material over the other with price point also a factor? The dealer said that Resista is a pretty decend product for the pricepoint. Is going nylon worth the double price tag? We plan to be in our house the next ten years. Thank you! Robin
Morssbetter,
there is no pet proof carpet. There is no carpet that will withstand constant animal accidents.
The Downs carpet is private labeled and you are paying too much for it. Find a cheaper nylon carpet from Shaw or Aladdin. Just make sure the par rating is at least 4.
Nylon with stain treatment will last you the ten years or more that you need. PET polyester may not survive that long unless it is a super dense plush.
Good Luck,
Jim
Great site, so glad I found it.
First, is it OK to leave vinyl flooring in place or shoud it be removed before installing new carpet? Also, is polyester carpet more likely to cause static electricity?
This is the carpet we're looking at, would it be in the median price range at $33 a square yard and good for the den area?
Queen Shaw Stainmaster Tactesse BCF Nylon, Home Depot
Faceweight: 46 or 54.6
Twist: 6
Thanks for your help. Patty
I am having so much trouble finding carpet that will work for me. The more I learn the worse I am confused. I am looking for a carpet that will wear a long time as we do not change our carpet often (70's gold is our current carpet). I have looked at Stainmaster, SmartStrand and a new product that Shaw has recently released with a 20 year warranty made out of Anso nylon and everything in between. In previous posts you make it seem that SmartStrand is not so smart if the carpet is to be kept for a long time. Every dealer that I have been to confuses me even more...their's is always the best. I have made myself sick trying to decide what is the best carpet fo us to buy. It is just my husband and myself, sometimes our kids and grandkids. We have stairs and a very well used hall. any suggestions would be greatly appreiated as I am very confused. Please help.
Patty,
PET fiber does not generate static electricity when the humidity is over 10%. Nylon has to have a humidity of over 40% , but modern nylon fiber for carpet has been treated for static electricity.
Your selection of Queen carpet from HD look like a good one, but before you purchase from HD to a "google" on Home Depot carpet complaints".
Good Luck,
Jim
Dear "Having Trouble",
Keep it simple. Ask the dealer for a plush or random sheared carpet made from filament nylon with a par rating of 4 or more. This will ensure that the carpet will last twenty years and look good all that time. However, you must vacuum regularly, and have the carpet professionally cleaned every two years.
If your last carpet showed signs of fading, then stick with the suggestions above, but change the nylon to 'SOLUTION DYED" NYLON.
Good Luck,
Jim
Hi Jim.
I live in ON, Canada. We are looking to replace carpet in our basement. The house is almost 2 years old, the existing 100% olefin berber carpet and pad were installed just prior to us moving in.
The area we are looking to carpet is huge, approximately 300 square yards, most of it in one big open concept room. As you can well imagine, there are lots of seams that run on the grain and one that runs across the grain in the hallway (We've been told there's no way to avoid the cross seam). The existing carpet shows all of the seams quite noticeably and for the replacement, we'd like something that hides the seams a least a little more than what we have now. And, the olefin seems to have "crushed" and looks really worn, even though it is not that old.
I am stuck on a berber, as I don't like to see shading from footprints or vacuum lines. I am learning though that berber tends to show seams moreso than say, a plush or shag.
We were looking at a carpet by Beaulieu from a carpet store called Alexanian's. The carpet is part of Beaulieu's Easy Living "Softscape Plus" Collection, 100% solution dyed nylon, called "Great Falls". It sounds like it's the new soft nylon you refer to in your website. I like it because it feels nice on barefeet, but won't show footprints.
Just wondering if you have any comments or suggestions for us given the room size, number of seams and my intolerance for footprint marks. Is berber the right choice and what can we do as consumers to ensure that this time we're going to get it right?
Thanks.
Amelia
PS. Thanks to your site, I won't be "had" by the $199 whole house installation our local HD is offering.
Amelia,
Your house must be huge to have 300 sq yds (that is 2700 sq ft.) of carpet.
If the room is that big, you might consider 15 ft wide carpet from Beaulieu. The nylon carpet you are looking at may be a new soft solution dyed fiber. This is the best for stains and fading. Also, if it is a loop, (berber) then using 15 ft goods may eliminate any cross seams. If you can find a skilled installer, he can make side seams that should be difficult to find. This carpet must be cut using a row cutter not just straight edged to make a seam. Also, the seams need to be sealed. This is a CR105 requirement, and is necessary to keep your carpet warranty from Beaulieu.
Good Luck,
Jim
BTW, if you don't know what CR105 is do a goole about it.
Do you have any recommendations for carpet dealers in Seattle metro area? We are getting ready to replace our old wall-to-wall carpeting with new.
Thanks, Teresa
Hi Carpetguru,
I'm confused and would like to narrow my search. What would be best for dogs,kids,stairs and just general hard living-----Smartstrand or solution dyed nylon? Also, if they are equal, which one generally costs the least? I am looking for a regular (not frise, shag or berber) carpet.
Thank you so much!!!!!
Hello
I have a carpet pad question. Have you heard of EnviroStep memory foam spill guard carpet pad? My dealer is recommending it. Is this a decent pad?
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